Behavioral Health Clinical Learning Collaborative

Our challenges as a state to care for people who are in an acute psychiatric crisis reached a critical point when, at its highest, almost 60 patients on a single day were waiting up to multiple days in hospital emergency departments to receive care. We would never accept these kinds of waits for patients suffering any other illness. 

New Hampshire hospitals, Community Mental Health Centers, patient advocacy organizations, government agencies, medical and psychiatric experts, wrap around service providers, Managed Care Organizations (MCOs), and other community partners came together to meet the challenge. The Behavioral Health Clinical Learning Collaborative was formed to share challenges, best practices, policies, protocols, and create common metrics for quality improvement.

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The Collaborative has researched and piloted interventions, advocated for improved policies, and continues to monitor data. Now with over 250 individual members, the Collaborative meets online monthly to continue to identify areas of improvement.